Terms of cooperation

Keep the rules of using the website and the website content up-to-date. (Changes come into force from the moment of publishing a new revision of the Agreement on the Website). Maintain the confidentiality of the Customer and their data. Avoid changing prices during order fulfillment. Provide information during order fulfillment (service status) and inform of any changes in service fulfillment or of unforeseen circumstances.

Provide full payment for services ordered on the website WoWBoost.org, so they may be fulfilled. Not prevent performers from fulfilling an ordered service. (Avoid entering a game before an agreed-upon time or without warning). Provide all the information requested by the operators as needed for order fulfillment (Character name, server, current rating, etc.), and also payment information (full name, credit card information used for payment). Settle all disagreements by referring to the rules of this website. (In case of a dispute, the customer must appeal to the support service; you can find its contact data on the page that offers consultation prior to making payment)

Follow order fulfillment (for example, via a Twitch stream). Request refund for a payment, in strict compliance with the website rules.

All legally significant notices and messages under the agreement are communicated by the Site and the client to each other, as a general rule, by electronic documents transmitted through communication channels that permit establishing reliably that the document originates from the party of the contract, including information exchanged using the Internet (by email). If necessary, the parties may also interact in writing by means of a postal service, using courier services for the delivery of correspondence or by handing them personally, by telephone, by telegrams, etc. Communication through electronic documents involves the exchange (sending, receiving, and storing) legally significant and other information in electronic form using e-mail. All correspondence performed through electronic documents can be used as an unconditional confirmation of certain actual circumstances regarding the performance of the contract. The client’s e-mail address specified by them at registration, as well as the Site’s e-mail address specified in the conditions of this offer, are considered to be the main channels of communication under the agreement. Printed documents from the designated mailboxes, including attachments to them, have the force of properly executed written documents in the absence of the latter. In the event of a contradiction between a properly executed written document and a document printed out from e-mail, preference is given to the properly executed written document. Both parties undertake to check each day all folders, including the SPAM folder, of their electronic mailbox, which is considered the main channel of interaction under the contract, in order to receive messages and materials from the other party. Any message sent to the designated e-mail addresses is considered to be delivered on the day it was sent. The fault of non-receipt of messages and materials by e-mail or untimely receipt of messages due to unchecked or incomplete verification of the e-mail box, and any risks associated with its functioning lie with the party that specified such a box as their main channel of cooperation under the contract. Risks associated with erroneous sending of messages on behalf of or from the address of the sending party rests with the sender-side that specified that a box as their own. A party may not invoke the invalidity or illegitimacy of a message sent from its e-mail address unless the sent message was directly and unequivocally disavowed by the sender within 24 hours from the date of sending. Full or partial assignment of the right of claim by the client under the contract is not allowed under any conditions.

The Site and the client are exempt of all responsibility for partial or complete failure to fulfill their obligations arising from the contract if their performance is inhibited by extraordinary and insurmountable circumstances. Such circumstances of force majeure may include, in particular: death/liquidation of the party, earthquakes, fires, floods, other natural disasters, epidemics, accidents, explosions, military actions, as well as legislative changes that entail the impossibility of fulfilling contractual obligations. In case circumstances that qualify as force majeure occur for a party to the contract, such party is obligated to notify the other party immediately following the occurrence of such circumstances. The period for fulfillment of obligations under the contract is prolonged for the duration of the force majeure circumstances.